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Footwear
VIEW SHOE SIZING HELP PAGE
When ordering shoes for the first time it is highly recommended to either email (pdf), fax, or mail us a tracing of your foot. All shoes are imported from Scotland, and there is no true guide saying that if you wear an American 6, you will take a UK 3. There are many factors involved such as shape of foot, width, toe line, and shoe brand. In addition, each shoe brand is sized differently, so be careful on what size you order when changing styles.
When tracing your foot be sure to stand with full weight and trace a true outline. Do not tilt pen at an angle. Keep straight up and down. This allows us to see where the leather will stretch to form your foot. If faxing or emailing, BE SURE TO WRITE THE LENGTH AND WIDTH on your drawing so we can check for any distortion.
Click here for an example of a foot tracing A 1/4" can make a big difference! If you are unable to supply a trace, we can attempt to size your foot using only measurements. Please keep in mind that this is not as accurate as a trace, and neither are full proof. Ordering shoes for the first time can be frustrating and may require a couple of shipments. We will do our very best to help you find the best fit the first time.
Shoe
Return Policy
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Click here to view entire Dance Shoe selection on new website, www.shopHighlandXPress.com
SHOE RETURN POLICY
Shoes may be returned for a refund or exchange within 14 days as long as they have not been worn or soiled. If you are unable to meet the 14 day deadline, simply request an extension.
Please make sure your teacher inspects shoes for correct sizing before returning.
Extra shoes can be sent out to customers in good standing. If you have received extra shoes, these need to be returned within 14 days. Return shipping of extra shoes is customer’s responsibility. Shoes returned after this time without notification are subject to 10% restocking fee.
Please make sure that shoes are returned in the same condition as received. .
We cannot accept shoes back if they have been worn, soiled, or are stretched out. Shoes should be returned in their plastic bag with laces tucked inside shoes or wrapped as they are received. Caledonian shoes do not come with a bag.
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Click here to view entire Dance Shoe Accessory selection on new website, www.shopHighlandXPress.com
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